RCPA Members Bulletin – 22nd May 2024

Please find a roundup of the latest news and resources we think may be of interest to you.

 

News and Resources

  • Delegated Clinical Tasks – system working group

The policy is going through a review with a system wide approach; there is recognition for a version fit for Somerset that clarifies responsibility to delegate tasks safely and to manage risks in a safe comprehensive system. If you would like to be involved in this important work and help review the draft of behalf of your organisation/sector, please can you contact hilary.robinson@rcpa.org.uk.  This will involve regular TEAMs and occasional F2F meetings.

 

  • Well-being podcast – Sudden Bereavement

Please see attached, also https://somersetemotionalwellbeing.castos.com/episodes/sudden-bereavement

 

Events

  • MCA/Dols drop-in session – Thursday 23rd May, 14.00-15.00hrs via TEAMs.

Chris Hamilton from Somerset Council will be on hand to support, discuss any issues and queries you may have at this next session in our regular series. Please can you think about any particular issues/cases you need help with. Please email admin@rcpa.org.uk for the TEAMs link.

 

  • Members’ call

Thanks to those who were able to join us yesterday. We had a useful discussion on a variety of topics including sharing experiences/best practice from the new style CQC assessments.

Next members call will be in person 18th June, 13.30-15.00hrs @ Edgar Hall, Somerton. More information nearer the date. We welcome Sarah Wakefield, Lead Member for ASC, Somerset Council. Please can you think about any questions you would like to ask Sarah, raise awareness of issues etc. It was agreed at the meeting that we would forward any queries to Sarah in advance of the meeting. Please forward to hilary.robinson@rcpa.org.uk. Also requested, further discussion around CQC assessments, sharing best practice etc. Any other items for agenda you think would be useful?

 

  • Summer Seminar – ‘Staying safe in a digital world’ – 6th June

‘Just a reminder that places for this event are selling fast! A topic that affects all that we do and essential to know about in our professional and personal lives – you don’t want to miss out! Special members’ only rate £35 for the day including lunch and refreshments, plentiful free parking. Free prize draw! A great opportunity to network, meet national and regional expert leads and take some time out. Details and link below at foot of this email.

 

  • RCPA Annual Conference 12th November save the date!

Eek!  It will soon be Christmas😉! Yes, this may seem a long way off, but we start organising the event at the beginning of the year and hot on the heels of the 2023 conference. More details will follow. We are hoping that CQC will join us this year. Please can you let us know what you would like CQC to present/speak about on the day? Any suggestions please, hilary.robinson@rcpa.org.uk.

 

From our Partners

Optimise Workplace Wellbeing

Level 3 Award in Mental Health First Aid (RQF)

Throughout this 2-day course, learners will develop the knowledge, skills, and confidence to actively promote positive mental health in the workplace by covering a range of topics, including: understanding mental health and its importance, awareness of their own wellbeing as a Mental Health First Aider, common mental health conditions, how to support those experiencing poor mental health at work with tools such as active listening and non-judgemental support.

What’s covered on the course

  • Learn how to spot the signs and support people that are struggling with a wide range of mental health conditions, including:
    • Depression
    • Suicide
    • Anxiety Disorders (including OCD, Panic Disorder, Phobias, Social Anxiety, Separation Anxiety, Generalised Anxiety Disorder and PTSD)
    • Eating Disorders
    • Psychosis
    • Self-Injury
  • We look at each condition in detail and hear from people that have real lived experience of some of these conditions, which gives learners a deep understanding of what someone experiencing symptoms may be experiencing.
  • Understand and learn about the symptoms a person may be experiencing, what to say and how to support an individual in the best way for them.
  • The mental health continuum and the differences between mental health and mental illness, and the judgment and discrimination that is often felt around this topic due to stigma and lack of understanding.
  • Risk and Protective factors to our mental health and learn how to implement health habits and coping techniques, including self-care.
  • Stress and how to recognise, manage and cope with stress – this is a very important part of the course as stress is always present in any mental health condition, whether it’s the cause, a symptom or both.
  • Case Studies looking at scenarios and what we can do to help, what to say and where to access and signpost to the correct support, along with how to provide ongoing support.
  • Where and how to access support and different types of support that are available.
  • Recovery and Wellbeing Recovery Action Plans

This 2-day course is packed full of useful, helpful and lifesaving information to help others and yourself.

Upcoming course dates:

12th and 13th June 2024 – 09:30-17:30 both days at The Ibis, Bridgwater

23rd and 30th July 2024 – 09:30 -17:30 both days at The Ibis, Bridgwater

All training materials, certificate, ongoing support provided, along with lunch and refreshments and free parking on both days included in cost.

Cost is £245 for RCPA Members, a saving of £100 on usual course price of £345.

https://www.optimiseworkplacewellbeing.co.uk/service/mental-health-first-aid-training/ 

 

Our Services

Online Member Forum – If you have any general queries or would like to share information with other RCPA members please do remember to use our Member Forum. If you have forgotten your log in details, please email us at admin@rcpa.org.uk

 

Free DSPT Support – Our Project Delivery Officer, Dan Plummer, is offering free support to complete the Data Security & Protection Toolkit. The June deadline for renewing this information is looming so please do contact Dan at daniel.plummer@rcpa.org.uk

 

DBS & HR Services – RCPA members receive a discounted rate on DBS checks, with a dedicated account manager and an easy-to-use online system. For more information contact Diana at admin@rcpa.org.uk

 

Trusted Assessor Scheme – The service is a collaborative enterprise between the RCPA, care providers, Somerset Council and local acute hospitals of Musgrove Park and Yeovil. The scheme forms part of a framework of services in Somerset designed to improve and enhance the pathway into and out of hospital for people in receipt of care and support.

To find out more about the service, please download our leaflet.

 

Policies and Procedures – RCPA members have the opportunity to receive a comprehensive package of policies and procedures, with monthly updates, all included in your membership fee. To sign up to receive these documents please email admin@rcpa.org.uk

 

If any RCPA members have a special event or announcement that they would like to share via our bulletin, please do get in touch.

 

RCPA Digital Bulletin – May 2024

RCPA Summer Seminar  ‘Staying Safe in a Digital World’

We are delighted to announce our Summer Seminar ‘Staying Safe in a Digital World’, to be held at Canalside, Bridgwater on Thursday June 6th.

This all-day event will focus on the challenges and opportunities facing social care in a fast-developing digital world.  Topics on the day will include data and cyber security, contracts and compliance, building resilience in staff, and technology in recruitment, amongst others.

The venue offers free parking, refreshments and lunch.

All attendees will receive a certificate of attendance, a delegate bag and the chance to enter a free prize draw!

Space is limited at this event and booking early is advisable.

For a full programme and booking details, please visit our website or email admin@rcpa.org.uk

 

 

Data Security and Protection Toolkit (DSPT)

The Better Security, Better Care programme is celebrating 3 years of support for the DSPT, ensuring that social care is stronger and more resilient with the data it collects and stores. 70% of care providers nationally use the DSPT, Somerset is leading that trend with over 79% of care providers completing the DSPT!

 

 

DSPT Republication

The DSPT is an annual assessment that is designed to be resubmitted annually by social care providers. The deadline for republishing is the 30th June. Review your DSPT now to ensure you have enough time to fully meet the requirements. To check your current DSPT status, please visit – https://www.dsptoolkit.nhs.uk/OrganisationSearch

Why republish the DSPT

  • Legal requirements – The DSPT assertions change each year with changing legislation, completing the DSPT yearly will ensure you meet those requirements.
  • Best practice – The DSPT assertions provide best practice for data and cyber security, allowing you to review your organisations approach and skills.
  • CQC requirement – As part of the single assessment framework, CQC now asks provides if they have a completed and updated DSPT.
  • NHS requirements – As part of the NHS standard contract you must have a fully published DSPT for the current year.
  • Somerset Council ASC requirements – As part of Somerset Council’s contract they expect all social care providers to take data and cyber security seriously, recommending the DSPT or Cyber Essentials.

RCPA’s Daniel Plummer provides free support for the DSPT, please contact him at daniel.plummer@rcpa.org.uk

 

 

Digital Social Care Records Funding

Tick Tock, the Clock is Ticking!

The digitising social care programme has started a new campaign to raise awareness of the support available and the need to act now before the application window closes later this year.

Over 60% of registered care providers are now using digital social care records which help improve care, save time and increase efficiency.

Alice Ainsworth, DiSC deputy director, social care tech policy and strategy says:

“Almost two thirds of adult social care providers now use digital social care record solutions and everyday we hear from registered managers and their teams that they would never go back to paper.

There is a wealth of support available from helping you access funding to choosing a suitable supplier.

But the clock is ticking – funding won’t be available forever so act now.”

For more information about the support and funding available, please visit Digitising social care website or email digitisationinsocialcare@somerset.gov.uk

 

 

Scam alert

HMRC is warning that a new VAT email scam is circulating which encourages recipients to scan a QR code and enter personal details.

They advise that if you’ve been a recipient of this email, to not engage and report it to them via the HMRC phishing team by forwarding the email to phishing@hmrc.gov.uk.

If you have fallen victim to this scam, the National Cyber Security Centre (NCSC) have guidance on immediate steps you can take to protect yourself.

HMRC have confirmed that they do use QR codes in their official correspondence, however this is only to direct users to guidance. They will never ask you to submit personal information via a QR code.

If you have been a recipient of any phishing emails, please forward them to report@phishing.gov.uk. For more information about QR codes and the potential risks please visit: NCSC QR Codes – what’s the real risk?

 

 

Online Events

  • Review and republish your DSPT – 21st May 15:00 – 16:00. Link to booking page
  • Completing the DSPT for the first time – 11th June 15:00 – 1600. Link to booking page
  • Cyber Security in Homecare: what do small providers need to know? – 23rd May 12:00 – 13:30. Link to booking page
  • Understanding your digital requirements under the Single Assessment Framework – 11th June 10:30 – 11:30. Link to booking page

 

Kind regards,

 

Daniel Plummer

Project Delivery Officer

Registered Care Providers Association

Tel: 07761 043433

Tel: 01823 351630

RCPA Members’ bulletin – 1st May 2024

News and Resources

 

  • Members’ call 24th April

Thanks to those who were able to join. We discussed amongst others: progress by SC following RCPA member’s survey in January and follow up, with some issues remaining -capital drop and the stressful transition from LA funding to self-funding, financial assessments and timeframes, access and consistency with SWs, need for more comms around new processes which are causing more work for providers, unilateral approaches to these, suggestion to have an updated organisational chart of who’s who in finance dept and email contact addresses. These issues will be escalated to SC, and we hope to have some follow up for the next call. The future of members’ calls and preferences – following your feedback, we will be moving to a combination of F2F and virtual members calls and combined format of sharing best practice/learning e.g. CQC assessment visits and member experiences/how to manage a new style assessment. We will update you with details and venues asap. ***Since the last call, we have met with and asked Sarah Wakefield, new Lead Member for ASC, to join our June members’ call which will likely be a F2F event***.

Next members’ call (TEAMs) is on Tuesday 21st May – please note new time 14.00-15.00hrs, (members’ preference). Please email admin@rcpa.org.uk for the link.

 

  • General election

With the uncertainty around dates for the GE, yet to be announced, it’s a good time to continue the canvassing of your local MPs and raise awareness of the challenges ASC providers continue to face. If you need copies of the template letters we circulated a few months ago, please contact admin@rcpa.org.uk.

 

  • DHSC – safe visiting in care homes during an infection outbreak and visiting generally – resources

On Saturday 6 April, new regulations came into effect covering visiting and accompanying in care homes hospitals and hospices and will be part of Care Quality Commission (CQC) inspections going forward. CQC has published provider guidance to explain how providers can meet the new fundamental standard and DHSC recently held a series of webinars, attended by over 600 providers, to help providers understand what is required under the new fundamental standard and how it will be enforced by CQC. The recordings of these webinars have been linked in the FAQ document:

If you have any questions, please contact the team at visiting@dhsc.gov.uk

CQC Guidance: https://www.cqc.org.uk/guidance-providers/regulations/regulation-9a-visiting-and-accompanying

FAQ Document: https://captrack1aproduksapp.blob.core.windows.net/uploads/14c40c5b-3096-49fd-9021-04af451f1305/2024.04.22%20regulation%209a%20webinar%20faqs.pdf

Slides: https://captrack1aproduksapp.blob.core.windows.net/uploads/f0dfd4c4-7693-44b0-b3d7-3f4c55b3cd63/2024.04.22%20regulation%209a%20webinar%20slides.pdf

https://www.gov.uk/guidance/supporting-safer-visiting-in-care-homes-during-infectious-illness-outbreaks

 

  • COVID-19 vaccination: Spring 2024 campaign resources

People aged 75 years and over, those in care homes, and those aged 6 months and over with a weakened immune system can now make an online booking for a spring dose of COVID-19 vaccine. Bookings for the spring booster vaccination will be offered from April until June, with those at highest risk being called in first. DHSC is keen to encourage everyone who is eligible to come forward. A leaflet has been produced in a number of languages designed to increase awareness of the COVID-19 spring booster offer among eligible cohorts.

Walk in finder: https://www.nhs.uk/nhs-services/covid-19-services/covid-19-vaccination-services/find-a-walk-in-covid-19-vaccination-site/

Campaign Resources: https://www.gov.uk/government/publications/covid-19-vaccination-spring-booster-resources

Toolkit: https://dmscdn.vuelio.co.uk/publicitem/f8221653-398c-4ee2-b373-720d39e129cc

 

  • National ‘flu letter has been released:

https://www.gov.uk/government/publications/national-flu-immunisation-programme-plan-2024-to-2025/national-flu-immunisation-programme-2024-to-2025-letter

 

  • Minister Whately speech

On Thursday (25 April), the Minister for Social Care, Helen Whately delivered a speech at the Association of Directors of Adult Social Services Spring Seminar. In the speech, the Minister for Social Care set out her vision for social care, as well as highlighting what the government is doing to reform the social care workforce, support unpaid carers, and adopt the use of technology and AI. You can access here: https://www.gov.uk/government/speeches/minister-whately-speech-on-social-care

 

  • ASC International recruitment toolkit – SfC

https://www.skillsforcare.org.uk/resources/documents/Recruitment-support/International-recruitment-toolkit-March-2024.pdf

 

  • 2024/25 Somerset Council Fees

In care you missed it last time, here is the link and attached: https://somersetprovidernetwork.org.uk/commissioning/

 

  • Somerset Well-being podcast attached – ‘The future of dementia’.

Also: https://somersetemotionalwellbeing.castos.com/episodes/the-future-of-dementia

 

Events

 

RCPA Summer Seminar – Staying Safe in a Digital World

Date: Thursday 6th June, 9:00am until 4:00pm

Venue: Canalside Conference Centre, Bridgwater, TA6 6LQ

Price: RCPA members – £35.00

Non-members –  £50.00

We are delighted to announce our Summer Seminar ‘Staying Safe in a Digital World’, to be held at Canalside, Bridgwater on Thursday June 6th.  This all-day event will focus on the challenges and opportunities facing social care in a fast-developing digital world.  Topics on the day will include data and cyber security, contracts and compliance, building resilience in staff, and technology in recruitment, amongst others.  We hope there will be something for everyone:

  • Presentations
  • Interactive workshops
  • Question & answer panels
  • Case Studies
  • Networking
  • Trade stands

 

The venue offers free parking, refreshments and lunch. All attendees will receive a certificate of attendance, a delegate bag and the chance to enter a free prize draw!

Please see attached our programme for further information but please note that it is still subject to change and we will be updating this with more information in the next couple of weeks.  If you would like to register please complete the attached booking form and return to admin@rcpa.org.uk

 

From our Partners

 

Optimise Workplace Wellbeing

Level 3 Award in Mental Health First Aid (RQF)

Throughout this 2-day course, learners will develop the knowledge, skills, and confidence to actively promote positive mental health in the workplace by covering a range of topics, including: understanding mental health and its importance, awareness of their own wellbeing as a Mental Health First Aider, common mental health conditions, how to support those experiencing poor mental health at work with tools such as active listening and non-judgemental support.

What’s covered on the course

  • Learn how to spot the signs and support people that are struggling with a wide range of mental health conditions, including:
    • Depression
    • Suicide
    • Anxiety Disorders (including OCD, Panic Disorder, Phobias, Social Anxiety, Separation Anxiety, Generalised Anxiety Disorder and PTSD)
    • Eating Disorders
    • Psychosis
    • Self-Injury
  • We look at each condition in detail and hear from people that have real lived experience of some of these conditions, which gives learners a deep understanding of what someone experiencing symptoms may be experiencing.
  • Understand and learn about the symptoms a person may be experiencing, what to say and how to support an individual in the best way for them.
  • The mental health continuum and the differences between mental health and mental illness, and the judgment and discrimination that is often felt around this topic due to stigma and lack of understanding.
  • Risk and Protective factors to our mental health and learn how to implement health habits and coping techniques, including self-care.
  • Stress and how to recognise, manage and cope with stress – this is a very important part of the course as stress is always present in any mental health condition, whether it’s the cause, a symptom or both.
  • Case Studies looking at scenarios and what we can do to help, what to say and where to access and signpost to the correct support, along with how to provide ongoing support.
  • Where and how to access support and different types of support that are available.
  • Recovery and Wellbeing Recovery Action Plans

This 2-day course is packed full of useful, helpful and lifesaving information to help others and yourself.

 

Upcoming course dates:

12th and 13th June 2024 – 09:30-17:30 both days at The Ibis, Bridgwater

23rd and 30th July 2024 – 09:30 -17:30 both days at The Ibis, Bridgwater

All training materials, certificate, ongoing support provided, along with lunch and refreshments and free parking on both days included in cost.

Cost is £245 for RCPA Members, a saving of £100 on usual course price of £345.

https://www.optimiseworkplacewellbeing.co.uk/service/mental-health-first-aid-training/

 

Digital News

 

Reminder to review and republish your DSPT as soon as possible. The DSPT is an annual assessment of your organisations data security and a good opportunity to reflect on these elements of your business. The deadline for republishing is 30th June.

Why do I need to keep my DSPT updated?

  • As part of the single assessment framework, CQC now require providers to complete the DSPT and keep it updated. Under well led CQC say “you comply with the Data Security and Protection Toolkit (DSPT) or equivalent as a minimum. This also applies where you use a combination of digital and paper records”.
  • If you have an NHS standard contract, you must also be compliant with the DSPT.
  • Access to NHSmail also requires you to have an up to date DSPT.
  • The DSPT will help you be compliant with UK GDPR & data protection legislation.

Please visit https://www.dsptoolkit.nhs.uk/ and check if your DSPT has been updated for 23/24. If you require any support with reviewing and republishing your DSPT, please contact daniel.plummer@rcpa.org.uk

 

Our Services

Online Member Forum – If you have any general queries or would like to share information with other RCPA members please do remember to use our Member Forum. If you have forgotten your log in details, please email us at admin@rcpa.org.uk

 

Free DSPT Support – Our Project Delivery Officer, Dan Plummer, is offering free support to complete the Data Security & Protection Toolkit. The June deadline for renewing this information is looming so please do contact Dan at daniel.plummer@rcpa.org.uk

 

DBS & HR Services – RCPA members receive a discounted rate on DBS checks, with a dedicated account manager and an easy-to-use online system. For more information contact Diana at admin@rcpa.org.uk

 

Trusted Assessor Scheme – The service is a collaborative enterprise between the RCPA, care providers, Somerset Council and local acute hospitals of Musgrove Park and Yeovil. The scheme forms part of a framework of services in Somerset designed to improve and enhance the pathway into and out of hospital for people in receipt of care and support.

To find out more about the service, please download our leaflet.

 

Policies and Procedures – RCPA members have the opportunity to receive a comprehensive package of policies and procedures, with monthly updates, all included in your membership fee. To sign up to receive these documents please email admin@rcpa.org.uk

 

If any RCPA members have a special event or announcement that they would like to share via our bulletin, please do get in touch.

RCPA Members’ bulletin 17th April 2024

We hope you enjoyed a good Easter. We didn’t circulate a general round up last week due to the Easter period and holidays for some, hence this week’s bulletin is jam-packed with information; apologies in advance as there is quite a lot to digest but equally important!

 

News and Resources

  • Members’ call 16th April now rearranged for Wednesday 24th April 14.30-15.30hrs.

Please contact admin@rcpa.org.uk for the TEAMs link for this session only. Due to potential broken link with series of meetings,  we will cancel and re-issue a new link. We apologise for the inconvenience. Ahead of next member’s call, please can you think about the future of RMNs and members’ calls, i.e. format, content, and frequency. Also, on the agenda following member feedback and what’s on the radar now-DPS and indemnity insurance levels, delegated clinical tasks, the capacity tracker and Carefind (see below for info and training sessions), new death certificate revamp (below) and potential impact on providers. We are looking at a combination of meetings to include F2F and virtual, also looking at where we can host meetings, so if you have any free space and can help with this, we’d love to hear from you! We’re looking for facilities with plenty of parking and ideally rotating between different locations across Somerset to make them accessible.

 

  • CQC survey

Thank you for completing the survey circulated before Easter. We have now collated the feedback and hope to update you with the outcome soon.

 

  • ***MEDICAL EXAMINERS TO SCRUTINISE CAUSES OF DEATH IN REVAMP OF DEATH CERTIFICATES in health care settings***

This following high profile cases including Letby and Shipman. Please see a press release announcing that from 9 September 2024, medical examiners will look at the cause of death in all cases that have not been referred to the coroner. This follows the laying of regulations before parliament and setting out a timeline for the new system to be implemented so that all those involved in the death certification process have the chance to prepare before it comes into force.

 

  • ***Capacity Tracker and Care Find updates***

Please find attached some useful information regarding CT and CareFind, in case you missed it (please note: for care homes only at this stage) including details of training sessions, useful contact numbers and Carefind go live dates. Good news is that the DHSC reporting window says there has been an increase from 92% to 96% uptake in the Southwest alone for care homes on the CT and 78% increasing to 92% uptake for homecare.

CareFind Overview:

CareFind, developed by NECS with the support of DHSC & NHSE, is a new public-facing website that is available to Care Home providers to promote their services to the public for free.

We are due to ‘go live at the end of April’. Thousands of Care Homes have enrolled & we don’t want you to miss out on this exciting opportunity.

CareFind Benefits & Rationale

  • CareFind has been endorsed by DHSC & NHSE + there has been a lot of ASC involvement from governance groups (strategically) & regional/national care provider associations (operationally).
  • Free ‘give back’ to Providers who update CT – that can aid financial sustainability. It is ‘free’ on a permanent basis to providers & members of the public!
  • Supports the DHSC Care Data Matters Roadmap & the Secretary of State’s technology vision to facilitate access to timely information:
      • to help care seekers make informed decisions about their care
      • to improve patient experience and choice
  • Large proportion of those needing care – fund their own care (ca 140,000).
  • Straightforward & quick to update/maintain – choice of update methods; Y/N toggle button (easy process).
  • Minimising burden – by maintaining information in CT, CareFind listings are automatically promoted (no duplication)
  • Providers in control of what information to display/include (e.g. price).
  • CareFind will not display the number of vacancies (as commercially sensitive; available only to Health & Social Care organisations via the Capacity Tracker).
  • Charities & LA’s can signpost self-funder enquiries – those looking for respite or LT care.

CareFind Support

There is plenty of support available:

 

Events

Members’ call

The next members’ call will be held Wednesday 24th April 14.30-15.30hrs.

via TEAMs, Please contact admin@rcpa.org.uk for the meeting link.

 

The Big Somerset Picnic 2024

Somerset Day, organised by the not-for-profit Passion for Somerset CIC, inspires and empowers communities, businesses and all who live and work in Somerset to share a passion for our county. This year we want everyone to join in and celebrate with the Big Somerset Picnic over the weekend of 11th and 12th May. Please find attached more information.

 

Save the Date: RCPA’s Summer Seminar – Thursday 6th June, Canalside Bridgwater. More information to shared very soon.

 

From our Partners

RWK Goodman latest e-bulletin – The CQC’s Single Assessment Framework is here, but are providers ready for it? | RWK Goodman

 

Borderless – Worried about the recent government changes?

Navigating these changes can be challenging, so here’s a brief overview of the latest updates effective April 4th:

  • Shortage Occupation Codes have now been replaced by the Immigration Salary List. Any jobs on immigration salary list can be paid a salary of £23,200 or as per the salary on the ‘lower going rate’ section, whichever is higher.
  • All COS’s must now explain how employees meet Health and Care Worker eligibility, including visa requirements and employment by a Home Office approved care provider.
  • All Health and Care employers are now required to be registered with CQC to sponsor new workers.

Have more questions?

Borderless is here to guide you through the entire process. Our platform and team of experts make it easy and affordable to sponsor, employ and maintain compliance.

Make Sponsorship Easier

 

Workforce Development Fund

We have been notified by Skills for Care that this is the final year of the Workforce Development Fund. The DHSC is launching a new learning and development fund called the Adult Social Care Training and Development Fund. This new fund will not be administered by Skills for Care.  It will be available to eligible adult social care employers in England, who will be able to claim reimbursement for training costs for qualifying staff. Reimbursement will require evidence of spend.

The DHSC has published guidance about the new learning and development fund which will be launched in the summer.  Skills for Care have updated their website, www.skillsforcare.org.uk/fundingupdate with further information and which includes a link to the guidance document which has been published on the gov.uk website.

Please note that queries regarding the new fund should be directed to ASCreimbursement@dhsc.gov.uk.

We will keep you updated as and when we have further information about the new fund.

 

Our Services

Online Member Forum – If you have any general queries or would like to share information with other RCPA members, please do remember to use our Member Forum. If you have forgotten your log in details, please email us at admin@rcpa.org.uk

Free DSPT Support – Our Project Delivery Officer, Dan Plummer, is offering free support to complete the Data Security & Protection Toolkit. The June deadline for renewing this information is looming so please do contact Dan at daniel.plummer@rcpa.org.uk

DBS & HR Services – RCPA members receive a discounted rate on DBS checks, with a dedicated account manager and an easy-to-use online system. For more information contact Diana at admin@rcpa.org.uk

Trusted Assessor Scheme – The service is a collaborative enterprise between the RCPA, care providers, Somerset Council and local acute hospitals of Musgrove Park and Yeovil. The scheme forms part of a framework of services in Somerset designed to improve and enhance the pathway into and out of hospital for people in receipt of care and support.

To find out more about the service, please download our leaflet.

Policies and Procedures – RCPA members have the opportunity to receive a comprehensive package of policies and procedures, with monthly updates, all included in your membership fee. To sign up to receive these documents please email admin@rcpa.org.uk

If any RCPA members have a special event or announcement that they would like to share via our bulletin, please do get in touch.

RCPA Digital Bulletin – April 2024

Please find a roundup of the latest news and resources we think may be of interest to you.

 

Somerset Council contractual requirements notice:

It has been brought to our attention that some providers are concerned about contractual requirements concerning Cyber Essentials.  The full guidance issued by Somerset Council, recommends that providers have a current Cyber Essentials certificate, are working towards gaining it, or meet the technical requirements prescribed by Cyber Essentials.

As most providers have completed the Data Security & Protection Toolkit (DSPT), which is a free assessment covering data and cyber security, there have been concerns raised about the need to do both.  Completing both the DSPT and Cyber Essentials will ensure that your business has the necessary controls in place to defend against a cyber incident, while also being compliant with data protection legislation and regulatory requirements.

RCPA has had confirmation from commissioners that if a provider is compliant with the Data Security & Protection Toolkit (DSPT) and republishes this on an annual basis, then this will be sufficient to meet the technical requirements prescribed by Cyber Essentials.

 

Data Security and Protection Toolkit (DSPT) review and republish

The DSPT is an annual assessment that is designed to be resubmitted annually by social care providers. The deadline for republishing is the 30th June. Review your DSPT now to ensure you have enough time to fully meet the requirements.

Why republish the DSPT

  • Legal requirements – The DSPT assertions change each year with changing legislation, completing the DSPT yearly will ensure you meet those requirements.
  • Best practice – The DSPT assertions provide best practice for data and cyber security, allowing you to review your organisations approach and skills.
  • CQC requirement – As part of the single assessment framework, CQC now asks provides if they have a completed and updated DSPT.
  • NHS requirements – As part of the NHS standard contract you must have a fully published DSPT for the current year.
  • Somerset Council ASC requirements – As part of Somerset Council’s contract they expect all social care providers to take data and cyber security seriously, recommending the DSPT or Cyber Essentials.

RCPA’s Daniel Plummer provides free support for the DSPT, please contact him at daniel.plummer@rcpa.org.uk

 

Business Continuity Plan – New Audit Tool

Digital Care Hub have released a new business continuity plan audit tool for care providers.

Having a business continuity plan will help prepare your organisation in the event of a data breach or service disruption.

Digital Care Hub also have a template and resources for creating a business continuity plan that focus on digital and cyber security.

For more information, please visit www.digitalcarehub.co.uk/new-resource-business-continuity-plan-audit-tool-dspt/

 

National Cyber Security Centre guidance:

The NCSC has recently published a new guide for CEOs,  “Responding to a cyber incident – a guide for CEOs” the guidance sets out steps that can be taken at the start and throughout a cyber incidents.

 

Online events:

NCSC Active Cyber Defence Tools – 10th April 13:00 – 14:00

 

Digital Care Hub DSPT online events:

Digital Switchover – what do care providers need to know – April 11th 13:00 – 14:00

Completing the Data Security and Protection Toolkit for the first time – April 9th 15:00 – 16:00

Completing the Data Security and Protection Toolkit for the first time – May 7th 15:00 – 16:00

Completing the Data Security and Protection Toolkit for the first time – June 11th 15:00 – 16:00

Review and Republish your Data Security and Protection Toolkit – April 16th 15:00 – 16:00      

Review and Republish your Data Security and Protection Toolkit – May 21st 15:00 – 16:00

Review and Republish your Data Security and Protection Toolkit – May 21st 15:00 – 16:00

 

Cyber Security in Social Care survey:

A survey of adult social care providers is taking place to understand more about how cyber security is currently managed within the Adult Social Care sector. This is part of a project conducted by Ipsos, an independent research company, and the Institute of Public Care (IPC) at Oxford Brookes University, to research the state of cyber resilience in adult social care. Ipsos and IPC are conducting this project on behalf of the Department of Health and Social Care.

Please keep an eye out for the survey that will be sent directly to your email address.

More information about the survey can be found here – www.digitalcarehub.co.uk/an-opportunity-for-care-providers-to-share-their-views-and-experiences-of-managing-cyber-security/

RCPA Members’ bulletin 28th March 2024

Wishing all our members a very happy and restful Easter! Please find a roundup of the latest news and resources we think may be of interest to you.

 

News and Resources

  • RMN follow up

At the last RMN we discussed OMMT, and we welcomed Eelke Zoestbergen from the ICB and Stephen Miles, SC LD Commissioning. Here are the responses from some questions:

  • OMMT
  1. Does Oliver’s Training apply to CQC regulated services only?

Yes, it does, the Health and Care Act 2022 stipulates that “from 1 July 2022, service providers registered with the CQC must ensure their staff receive training on learning disability and autism appropriate to their role. It applies to all registered providers of all health and adult social care in England.”

 

  1. What are the expectations on those who provide services to people with LD/A who are not regulated such as day services and micro providers?

The code of practice (which is still in draft form) states that “health and social care providers who are not CQC registered should use the code to understand the optimum way to ensure their staff are trained to care for and support people with a learning disability and autistic people” and “commissioners of services should use the code to understand what they should expect of their providers and to help set standards for non-regulated commissioned services through contracts, for example”. Oliver McGowan draft code of practice on statutory learning disability and autism training – GOV.UK (www.gov.uk)

 

  1. Do we have to deliver OMMT, or can we use alternative training? How is this interpreted by CQC during inspections?

CQC have recommended all providers review their guidance around Oliver’s Training, which you can do here: https://www.cqc.org.uk/guidance-providers/training-staff-support-autistic-people-and-people-learning-disability

 

Somerset ICB is organising a meeting with CQC and Somerset Council to talk about expectations for those providers whose services (such as day services) are not CQC regulated, as well as CQC expectations during inspections. As soon as that meeting has taken place, Eelke will provide further updates.

 

  • Public liability insurance (PLI) limits for LD and Home care providers

Concerns were raised about the potential increase in insurance limits and subsequent premiums for LD and Homecare providers. There are currently two DPS (Dynamic Purchasing System) recommissions taking place in Somerset, to replace the former Homecare Open Framework and the Learning Disabilities Open Framework. Both go live on 1st April 2024.

 

For the SASS (Specialist Adult Support in Somerset) DPS, Somerset Council held 3 market engagement events. The PLI has been worked through to reduce to £10M and SC feels appropriate for this DPS, as they ‘have a mixture of lots or service types, including non-regulated services and provider supporting only a handful of people, therefore are often much smaller organisations.’

However, we hear the PLI for the Homecare in Somerset DPS is remaining at £15M as this is solely for regulated providers and works on a larger quantity scale of provision.

 

 

  • Supporting the NHS BSA with research into the adult social care sector  

The NHS BSA are testing a brand-new service designed to streamline training reimbursement for care professionals. They are asking people for up to an hour of their time, remotely, to test the service and provide feedback. All testers will be given a £20 gift voucher in return. Please see attached for further details and how to sign up.

 

 

  • EHCH

We’ve been asked by NHS England to circulate this survey re webinars. https://forms.office.com/e/bTQKQUepvZ The national EHCH team are keen to hear if webinars and/or quick guides might be of use to care home, primary care and community services colleagues.

 

 

  • Covid updates

Changes to Covid-19 Testing from 1st April 2024

The relevant links are here:

From 1st April 2024, the following changes will be made to Covid-19 testing to align with the approach taken for other respiratory infections. The UKHSA testing portals have now closed. Testing can now only be accessed for those who are eligible for Covid-19 treatments via the NHS or at the direction of local health teams.

Outbreak Management in Care Homes

The routine supply of free Covid-19 LFD tests for outbreak management will end. Instead, the local UKHSA health protection team or other local partner will advise if PCR testing is deemed appropriate. Providers should follow the IPC in adult social care guidance (linked above) and notify their health protection teams or other local partner of any suspected outbreak, and initiate risk assessments where able.

Routine Covid-19 Discharge Testing

The routine testing of asymptomatic patients from NHS settings into a care home will end to bring it into line with admissions from other care settings and the community. The guidance gives discretion to local hospitals or health protection teams to implement LFD testing if they think it is needed.

The cohort of people eligible for Covid-19 treatments

The eligibility has been expanded following NICE guidance to include:

  • People in care homes or hospital who are aged 70 years and over, or who have a BMI of 35 or more, or who have diabetes or heart failure.
  • People aged 85 years and over outside of care homes or hospital.
  • People with end-stage heart failure who have a long-term ventricular assistance device.
  • People on the organ transplant waiting list.

Full information about eligibility for Covid-19 treatments here. NHSE will be expanding access to symptomatic LFD testing from 1st April 2024 to include the people who meet the newly expanded criteria. These tests should be accessed via the NHS via a local pharmacy. There is also a section in the IPC guidance which explains the process in more detail from the perspective of social care providers.

Closure of 119 Service

The 119-phone number service used for testing queries will end from 1st April.

 

  • Wellbeing podcast – ‘The Parent-Infant relationship’

Please see attached and https://somersetemotionalwellbeing.castos.com/episodes/the-parent-infant-relationship

 

From our Partners

 

  • RWK Goodman webinar – International Recruitment recordings

RWK held a series of webinars but for those who missed them, here is the link below. Please let us know if you have problems accessing (it asks you to verify with a code to your email).

 Training Sessions

 

Skills for Care

 

Information and support from Skills for Care, please click here

RCPA Members bulletin 21st March 2024

Please find a roundup of the latest news and resources we think may be of interest to you.

News and Resources

  • CQC updates (observations and tips!)
  • SAF

– 80 published assessments since SAF went live.

– Assessment average of 11 quality ‘We’ statements – appx 1/3 of number (34), no set target for these, CQC says need to be flexible according to individual service and context.

– Some issues around system support and IT which are being addressed.

– SAF still in transition stage and recognition there will be adjustments along the way.

– Provider portal live date (12th March) was delayed by a day, work in progress. How best to manage this in the meantime? Previously providers had to be reactive to what inspectors said. Tip – email CQC any statutory notifications to show an audit trail, plan resources, ensure staff on hand to manage portal to proactively upload evidence, highlight your best areas – plan a strategy around this – appoint a designated person to manage documentation.

– Heavy reliance on desk-based approach – crossing the threshold – providers need ability to provide info so that ratings can be updated through this process; if there is too much focus on this, challenge with CQC.

– Will it be more difficult to achieve outstanding rating? By July ‘24, CQC will communicate more widely how this can be done. CQC wants to reserve some capacity as to how to do this. They hope to increase ratings.

– Please continue to submit notifications via email to CQC.

– Results seem to be based on small % of quality statements and some may be ‘frozen in time’ i.e. since last inspection pre-covid, e.g. score of 2 based on safe medications optimisation based on wearing/not wearing a mask, this will have changed now. To flag, this may be problematical.

– Challenge and be vociferous with factual accuracies!

– CQC working on ability for others in care setting with delegated authority to upload evidence.

– New CQC team ranges from Regulatory Coordinator, Assessor (‘back room’ role, factual accuracies), Inspector (more targeted) to senior level Operations Manager (major decision regarding enforcement etc)

  • Visiting – Reg 9A

– Guidance is now being finalised – draft is available via CQC website.

–  Save the date! DHSC webinar for CARE HOMES 3rd April. We’ll share more details asap.

– Reg 9 (person centred care) covers the type of support people may need, eg transport, but stays silent to allow flexibility without imposing blanket decisions on providers. CQC looking for evidence of least restrictive ways e.g., where there is an infection across the care setting.

– Reg does not include extra care or supported living.

  • CQC Dementia strategy in progress.

 

  • Preventing urinary tract infections

Please see briefing attached, also, https://somersetemotionalwellbeing.castos.com/episodes/preventing-urinary-tract-infections

 

  • COVID Testing and PPE

At the end of March, free PPE will come to an end and DHSC is currently considering what to do with the portal. UKHSA has stopped supplying LFDs to social care settings. Guidance will be updated by DHSC before 1 April 2024 to reflect changes to COVID-19 testing.

 

  • ***The Social Care Training Team will come to an end on 30 March 2024***

Care Providers will need to contact their local district Nursing teams to seek training. Telephone numbers and email addresses are attached in the leaflet.

 

Events

  • EHCH webinar for care homes

Learn more about the Enhanced Health in Care Homes framework and explore how to implement best practices in falls prevention and response:

LAST CHANCE TO REGISTER!

Unpacking the EHCH Framework; Exploring Falls Best Practice

When: 26th March 2024, 12:00 – 13:00

Where: Virtual (via Teams)

Register

 

  • Attracting and retaining our Somerset Nursing and AHP Workforce Event

27th March 2024

Please see poster attached and details for registration.

 

  • RCPA Data & Cyber Security Online Workshop “Prevention is the Best Defence”

28th March 2024, 10:30 – 11:30

This free online workshop will be focusing on cyber security and its ever-increasing importance in the care sector.

Our Project Delivery Officer, Dan Plummer, will be joined by Ed Farthing from Howden insurance brokers.  Ed will be discussing how being prepared and fostering a strong culture will help defend your business from financial and reputational loss.  The digital world can be daunting, especially for a social care provider, and our aim is to provide you with the tools and guidance to mitigate risk. The workshop will focus on cyber breaches in care, with particular focus on mechanisms to avoid attacks, what to do when they happen and how to recover from them.  In addition to this, Dan will be discussing the importance of republishing the DSPT (Data Security & Protection Toolkit) and its importance as the most effective tool in social care to ensure data and cyber security.

There will be opportunities to ask questions and highlight any areas of concerns you may have in your organisation.

To register for this workshop, please click here

13th March LD/Day Care/Dom Care Forum follow up

RMN follow up resources

Thanks for joining the LD/Day/Dom care meeting on 13th March. Please find attached some resources including RR/Urgent Community Response/H@H; OMMT: SfC. It’s not too late to send in your submission for the OMMT Lead training – the deadline has been extended to 22nd March.

Skills for Care presentation

RR/Urgent Community Response/H@H

OMMT Lead Training poster

***If you would like to participate in a working group around training and to help shape the future of the new Somerset health and social care academy, please contact hilary.robinson@rcpa.org.uk. The RCPA represents ASC providers in strategic planning for this project. ***

We’ll be in touch regarding future RMNs.

RCPA Members’ bulletin 14th March 2024

Please find a roundup of the latest news and resources we think may be of interest to you.

 

News and Resources

  • RMN follow up resources

Thanks for joining yesterday’s LD/Day/Dom care meeting. Please find attached some resources including RR/Urgent Community Response/H@H; OMMT: SfC. It’s not too late to send in your submission for the OMMT Lead training – the deadline has been extended to 22nd March.

***If you would like to participate in a working group around training and to help shape the future of the new Somerset health and social care academy, please contact hilary.robinson@rcpa.org.uk. The RCPA represents ASC providers in strategic planning for this project. ***

We’ll be in touch regarding future RMNs.

 

  • Letters to MPs

‘Just in case you have been away and missed them last time, please find attached some templates to canvas your local MP.

 

  • International Recruitment Guidance

Following the RCPA raising awareness of this last year and the current dynamic situation work is underway system wide to support providers – please look out for the Somerset Council ASC briefings circulated on Fridays (check your ‘other’ and junk boxes!) which contain information regarding upcoming webinars presented by RWK Goodman. We have attached some guidance you may find useful.

 

  • Somerset System Dysphagia and Choking group, (supporting choking and dysphagia management to reduce choking across the life span) is looking for a care home rep. Expressions of interest to the QUALITY (NHS SOMERSET ICB – 11X) somicb.quality@nhs.net

 

  • CQC – impact on managers and staff

In last week’s bulletin, we highlighted this issue which is gathering momentum nationally. ‘We’re hearing about experiences nationally of providers who are being negatively impacted by assessments, particularly the SAF and since the pandemic. Think of Ruth Perry and Ofsted, highlighted in the press. We’d like to hear your views on this so please look out for a short survey on the subject next week. We intend to collectively present the findings to CQC with the aim of addressing the shortcomings of the SAF methodology.’.

Please look out for a separate email and short survey.

 

  • I See You Community Social Fund Applications Invited

Glastonbury Care Home is inviting applications to the ‘I See You Community Social

Fund’

The ISY fund is a new fund established in 2023, managed by Brunelcare’s Glastonbury

Care Home with the aim of making a difference to adults living in care without

financial backing, the absence of family or friends for help or support and reliant

totally on local authority funding.

The fund would like to hear from care providers in the South West who have

residents in their care that need extra support with the little things in life that bring

comfort and joy such as haircuts, toiletries, slippers, items of clothing or any other

items that may be needed.

We can offer funding of between £10 and £200 and the application process is very

simple and fast with money arriving usually within days.

 

To find out more about the fund please visit:

https://www.facebook.com/profile.php?id=61556572660181

https://www.justgiving.com/fundraising/glastonbury-care-home

To apply please email:

glastonbury@brunelcare.org.uk

The fund is managed by Brunelcare’s Glastonbury Care Home.

Reg’d Charity 2015

 

Events

  • Legacy in nursing – FREE EVENT 27th March @ Taunton Rugby Club.

Please find attached a flyer for this event and hosted by NHSE on behalf of Somerset ICS. Subject- attraction and retention into Somerset for newly registered nurses and AHPs, with a particular focus on the roles of Preceptorship, PNA and Legacy Mentorship.

The event will include a range of presentations as well as interactive sessions and networking opportunities. It is open to nursing and AHP students, newly qualified nurses and AHPs and managers or staff who support newly qualified colleagues across the system. Lunch will be provided with a ‘marketplace’ where there will be representatives from St Margrets Hospice, PCN, SCC and SFT. If there are any providers who wish to promote their service, we can arrange for you to talk about it and perhaps have a stand (free). Please contact hilary.robinson@rcpa.org.uk to register interest for the stand and/or presentation.

 

28th March 10:30 – 11:30

Joining RCPAs monthly data security workshop, Howden will be discussing cyber security and how being prepared and fostering a strong culture will help defend your business.

To register for this workshop, please click here.

 

Skills for Care

Information and support from Skills for Care, please click here

RCPA Members’ bulletin 7th March 2024

Please find a roundup of the latest news and resources we think may be of interest to you.

 

News and Resources

  • ***SWAST/Police/Coroner important update***

A recent operative Standard Operating Procedure (SOP) that has come into effect and deals with Police Attendance at sudden deaths, following concerns from care home managers and providers, due to a lack of police attendance. Historically, the position was that police were to attend all unexpected community deaths even if there were no suspicious circumstances. This position has changed, with immediate effect to the following:

Expected Death

  • Is one where the deceased has an advanced, progressive, or incurable disease.
  • Death is anticipated, expected, or predicted.
  • These cases should be discussed with the deceased’s GP and the police will not usually be required to attend.

Unexpected Death

  • Is one where the death is not anticipated or related to an illness that has been identified as terminal.
  • Historically police were required to attend all unexpected deaths, even where there were no suspicious circumstances.  The SOP changes this.
  • If the attending ambulance crew do not regard the death as suspicious (i.e. no suggest of suicide, drug use, criminal activity or violent for example) then the police do not need to attend.

 

  • Reform of public funding
  • Further cut of 2p to NI (a total of 4p in one year)
  • No spending review until after General Election
  • Whilst there is an additional £2.5 billion extra funding for the NHS, the budget does not speak to support for social care and commitment to ASC reforms.
  • Key opportunity missed to support local authorities and alleviate huge funding pressures, ditto care providers regarding pressures with recruitment and retention, many people awaiting assessments and care packages. It’s even more important and timely to send in your letters (linked) to your local MP!
  • VAT threshold rises from £85 k to £90k.

 

  • CQC assessments and impact on managers and staff

We’re hearing about experiences nationally of providers who are being negatively impacted by assessments, particularly the SAF and since the pandemic. Think of Ruth Perry and Ofsted, highlighted in the press. We’d like to hear your views on this so please look out for a short survey on the subject next week. We intend to collectively present the findings to CQC with the aim of addressing the shortcomings of the SAF methodology.

 

Events

  • MCA/DOLs Drop in Session

Monday 11th March via TEAMs 15.00-16.00hrs.

Please contact admin@rcpa.org.uk for the link.

Chris Hamilton from Somerset Council will be joining the call to answer any queries you may have on this subject. Chris has asked if you can please come to the session with any scenarios/issues you may want to discuss.

 

  • ***LD/Day/Dom Care Forum – 13th March***

Apologies, we have had to change the meeting to TEAMs, so please do not travel to Stoke St Gregory as previously advertised.

Please contact admin@rcpa.org.uk for the link.

Time remains the same-13.30-15.30hrs. Programme will be confirmed early next week but will include Academy updates and mandatory training resource. We are joined by Eelke Zoestbergen, Quality Lead for LD/Mental Health, NHS.

This concludes the series of RMNs for 23/24. Thank you for your support with these.

 

28th March 10:30 – 11:30

Joining RCPAs monthly data security workshop, Howden will be discussing cyber security and how being prepared and fostering a strong culture will help defend your business.

To register for this workshop, please click here.