Trusted Assessor Service

Our vision statement – “A professional, collaborative and proficient assessment service that advocates for individuals and care providers.”

The service is a collaborative enterprise between the RCPA, care providers, Somerset Council and local acute hospitals of Musgrove Park and Yeovil. The scheme forms part of a framework of services in Somerset designed to improve and enhance the pathway into and out of hospital for people in receipt of care and support.

To find out more about the service, please download our leaflet.

Please find attached a recent article written by our Trusted Assessors, highlighting how the scheme has been a success

Trusted Assessor Service Testimonials

The trusted assessors service has been invaluable to us, I have no idea how homes such as ours managed without them now in all honesty! It alleviates a lot of pressure and enables us to redistribute our time to other areas within the service. Having a trusted assessor who understands the service and how we can meet the needs of any potential individual coming into our service is so effective in offering stress-free admissions for the individuals, ensuring we have all the information required to be able to meet that individuals needs as soon as they enter the home. The assessments themselves are also very in-depth and give a true reflection in the care required.

The assessments are thorough and highly informative. They provide all the details required and ensure the right dependency scoring is processed by the nursing home. The TA Team are always available, and nothing is too much trouble. Excellent communication and wonderful people

How does it help?

Drawing on successful models from other areas, the service seeks to support the patient discharge process by working on behalf of care providers in conducting discharge assessments and making recommendations to them in relation to hospital discharge decisions. Historically in Somerset, care providers have conducted their own assessments of individuals in the hospital setting, prior to a home discharge being made and implemented.

The requirements

An assessment requires adequate time and effective dialogue between the individual, the care provider and the hospital team. The Trusted Assessor role is to provide the necessary additional resources to support the care provider in conducting a timely and thorough person-centered assessment that meets the needs of both the individual and the care provider. The service builds positive relationships with care providers to ensure sufficient levels of trust in the assessment recommendations being made by the Assessors working in the service. For this reason, the service is hosted by the RCPA, the local care provider association for Somerset.

Our trusted assessors

We are pleased to announce the launch of our central hub team, designed to provide more efficient and streamlined support for care home assessments.

Whether you have questions, need assistance, or require guidance, our dedicated central team is here to help.

You can reach them via email at trustedassessor@rcpa.org.uk during working hours of 8am–4pm, Monday to Friday.

Our team also provides support for community hospitals, including West Mendip, Wincanton, Crewkerne, South Petherton, Bridgwater, Burnham-on-Sea, Minehead, Williton, Frome, and Interim Bedded Facilities.

More about our Trusted Assessors

Kylie Storry

I have been working in healthcare since the age of 17, starting my career as a medic in the Royal Navy where I served for just over seven years including overseas deployment. Following my naval career, I studied Paramedic Science at Bournemouth University where I qualified with a foundation degree in 2014 and am registered with the Health and Care Professions Council.

I am the founding member of the Trusted Assessor Scheme in Somerset having developed the role in back in 2019 relishing its growth. I am the champion of end of life care, providing update and support to the team in this area as well as a trained Practice Supervisor with the NMC through Bournemouth University enabling us to host and support nursing students.

Aside from renovating our new home, outside of work I love being active and outdoors, enjoying going away in our van, paddle boarding, surfing, weight training and walking our fur baby Pluto.

Cara Hughes

I have been working in Health and Social care for over 10 years, starting as a Support Worker for Adults with Learning Disabilities, studying a BSc in Childhood and Youth at the University of South Wales, and then completing a Postgraduate Diploma in Social Work at Bristol University. I worked as a Social Worker for Adults in a community team before commencing work with the RCPA where I supported a variety of clients within different care specialities and support needs.

I have a strong interest in Mental Capacity and Safeguarding; I am the Trusted Assessors champion for these areas. I have recently completed a Safeguarding for leads and managers and I am currently undertaking a Level 5 apprenticeship in Leadership and Management to strengthen my skills and professional development. I am registered with Social Work England and have trained as a Practice Supervisor with the NMC through Bournemouth University.

I would describe myself as a huge bookworm; I love to read. In my free time I enjoy exploring National Trust areas and I am learning French.

Lobeth Tanguanco

I have twelve years of nursing experience and originally qualified in the Philippines in 2008. I initially studied in the UK in 2010 and was awarded a BSc (Hons) degree in International Nursing with the University of Hertfordshire. Pursuant to this in 2012 I concentrated on my registration to practise as nurse in the UK.

I have since worked both in the acute sector and care home environment utilising my wide array of clinical experience gained; I have also worked in managerial roles for various care homes in Somerset.  I am registered with the NMC and have trained as a NMC Practice Supervisor, and soon to be Assessor, through Bournemouth University enabling us to host and support our future nurses.

I have previously worked as a unit nurse manager in a bedded facility unit in Taunton, before joining the Trusted Assessor role in January 2022. I am the organisational champion for our Trusted Assessor database and work to ensure that our stats are up to date! I am currently enrolled in a CompTIA IT programme of learning.

In my spare time I enjoy photography and playing the drums!

Adriana Morcov-Marton

I graduated as a General Nurse in Romania , in 2010. I started my career as a Registered General Nurse in Romania, working in various areas of Nursing, from acute settings to teaching and OOH service.

I moved to the UK in 2014 where I started to work in care home settings . Since then, I’ve worked in various care home settings such as General Nursing, Complex Care, Dementia care and OPMH, progressing in my career to more senior roles in the sector to Clinical Lead and Deputy Manager .I am the organisational lead for Dementia and OPMH.

I am currently undertaking a Level 5 Diploma for Management and Leadership to develop my skills and knowledge.

In my spare time, I love taking walks with my dog (Border Collie called Arlo) and spending time with my family.

For further information, contact;

Hilary Robinson, RCPA hilary.robinson@rcpa.org.uk